Terms & Conditions

Welcome to our website

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Justin Van Breda London’s (JVBL Group LTD) relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Justin Van Breda London’ or ‘Us’ or ‘We’ refers to the owner of the website. 'Justin Van Breda London' is a subsidiary of the JVBL Group and Justin Van Breda LLC whose registered office is 27 Gordon Place, London, under Company registration number 11205100. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

SALES TERMS AND CONDITIONS 

Justin Van Breda London – JVBL Group LTD. Company number: 11205100

PAYMENT DETAILS

Payment can be made via Bank Transfer, Switch, Mastercard and Visa. If you are intending to pay by card please note the credit cards incur an additional charge of up to 2.5% depending on card type. Regretfully, we do not accept American Express.

JVBL Group LTD does not store credit card or debit card details. 

Sales orders are valid for 30 days only. A 50% deposit is required on ordered or bespoke items. Deposits are refundable up to 7 days from receipt of payment. Sales orders for final payment will be issued two weeks prior to delivery. For upholstered items a fabric spec sheet must be provided. JVBL Group LTD is not responsible for the suitability of fabric for upholstery use.

The customer shall pay the total invoice amount due with the order within the time stated on the invoice and prior to dispatch of the item(s). If the item(s) are not required upon completion or if the client wants to delay their delivery then payment is still due on the original agreed delivery date. The prices payable for the goods are stipulated in Sterling Pounds excluding taxes. Goods will not be dispatched until the Company has received full payment. Title to all goods shall remain with the Company until full payment of the purchase price for the goods and any other monies owed by the customer to the company have been paid in full.

LIABILITY

The Company shall not be liable to the customer for defects in the goods caused by fair wear and tear, abnormal conditions of storage or use (including without limitation, exposure to exterior elements, exposure to extremes of temperature, exposure to extremes of humidity), the application of any treatment or process to the goods after purchase (including without limitation, any spray, cleaning or other products).

Except as expressly provided in these terms and conditions, the Company shall not be liable to the customer for any indirect or consequential loss or damage, costs, expenses or other claims for consequential compensation whatsoever which arise in connection with the sale of goods to the customer and all conditions, warranties and other terms implied by statute or common law are excluded to the fullest extent permitted by law provided that nothing shall exclude the Company’s liability for death or personal injury resulting from its negligence nor any statutory rights of any customer purchasing as a consumer.

DELIVERY

Items will only be released once full and final payment has been received in cleared funds. Lead time on ordered items is up to 12 weeks at maximum production capacity from receipt of deposit cleared. 

Delivery will take place on a pre-arranged day. Our Production Team will liaise directly with your designated delivery contact to arrange delivery. Delivery cannot be scheduled prior to final payment having been received. All goods must be checked and signed for on receipt. Any damages reported after receipt of goods is not the responsibility of JUSTIN VAN BREDA. 

Please notify us of special delivery requirements. It is the clients responsibility to ensure safe and easy access to the site and/or room of choice. JUSTIN VAN BREDA is not responsible for installations other than via main entrance(s) to premises. Access via stairways must support the weight and volume of pieces and its bearers without risk of injury or damages.. When necessary, all safe precautions will be taken to protect the interior of the Delivery site, but we will not be responsible for any alleged damage whether the site has pre protection laid by others or by our delivery partners. Every effort will be made to unwrap the item (s) delivered and dispose of wrapping, and place the item where specified when delivery is arranged by the JUSTIN VAN BREDA Administration Team. Difficult or prohibitive access will result in item(s) being left in an adjacent unobstructed location where possible or, where not possible, taken back to the JUSTIN VAN BREDA warehouse. Items left wrapped on site where building or decorating works are being carried out will be left at the clients own risk and is not the responsibility of JUSTIN VAN BREDA. 

Where delivery cannot be effected, further subsequent installation attempts will be at an additional expense to the client. The delivery team cannot dismantle or remove clients' existing items. To our knowledge, orders will be free from material defects at the time of delivery. Items delivered to site for onward transportation must be carefully inspected and signed off by the person taking delivery, who acts as agent for the customer in accepting them. Any damages should be reported after receipt by this person, otherwise JUSTIN VAN BREDA cannot accept liability. 

Please note that JUSTIN VAN BREDA delivers to Scotland, Northern Ireland and Ireland through preallocated couriers and is subject to their terms and schedules. Carriers chosen by the Company will deliver all goods to the customer. The Company will not take responsibility for delivery other than by its selected carriers. Payment is invoiced by the Company at cost unless otherwise agreed. All delivery charges quoted exclude VAT and any other tax or duties payable by the customer. Any time or date for delivery mentioned in any quotation, acknowledgement of order or elsewhere is approximate only and not of any contractual effect and the Company shall not be under any liability in respect of any failure to deliver at any particular time or date. The customer shall be deemed to have accepted the goods 48 hours after delivery to the customer and after acceptance the customer shall not be entitled to reject goods which are alleged by the customer to be not in accordance with the contract.

COLLECTION

Clients are welcome to collect goods from the JUSTIN VAN BREDA warehouse on a prearranged day during usual trading hours, Monday-Friday 9am-5pm. 48 hours notice is required for the items to be made available. All items are checked prior to collection and leave the warehouse in perfect condition. JUSTIN VAN BREDA does not take responsibility for delivery arranged by the client. Once the item(s) have left the JUSTIN VAN BREDA warehouse JUSTIN VAN BREDA cannot be held responsible for any transit damages. If collecting, there should be sufficient assistance provided for loading of items.

STORAGE

Goods must be collected/delivery arranged within 4 weeks from the date made available by JVBL Group LTD (ordered items)/date of payment (stock items). Thereafter storage costs will be incurred. Storage will also be charged after 4 weeks from the original agreed delivery date at a rate of £20 per week per item.

RETURNS

Where an item is rejected by the customer, JVBL Group LTD will rectify, replace or refund the item, subject to the below qualifications:

Returns of standard items must be requested within 7 days of receipt of the item in order to be effective and goods must be returned in the same condition as received, and in original packaging. A 10% restocking fee will incur on stock or cancelled orders. Any damage or alterations to an item which occur after delivery will render that item non-returnable. Clients are liable for a minimum 15% charge of Bespoke the order once the JUSTIN VAN BREDA team has started the technical drawings. All bespoke items are non-returnable and non-refundable. 

Any adverse conditions to a piece that is reported up to 1 year after delivery shall be inspected, an assessment shall be made and it shall be repaired with possible cost incurred. Goods rejected on receipt due to an issue with quality or pre-existing damage will be removed at the expense of JUSTIN VAN BREDA. Where the client returns an item, the cost of rewrapping and restocking the item(s) at the JUSTIN VAN BREDA warehouse will be borne by the client if not returned in packaging received. A restocking fee of 15% of the item will be charged where the client does not return with the original packaging. Items rejected at the time of the delivery will be taken away at no additional charge, otherwise collections will be charged in line with usual delivery rates. There is no right of refund in relation to upholstered, bespoke or ordered items.Corrections will be made. All items will be quality checked and dispatched to the same quality level as the items on display in the JUSTIN VAN BREDA showroom.

 

FORCE MAJEURE

Whilst every effort will be made by the Company to perform its obligations hereunder the full performance of such obligations shall remain at all times subject to variation or cancellation by the Company consequent upon act of God, war, strikes, riots, pandemics, lock outs or other labour disturbances, fire, flood, restrictions on the use of transport, fuel or power, requisitioning, shortage of material, transport or labour or any other cause beyond the control of the Company. In the event of frustration to the contract due to any of the above causes the contract shall be deemed to be complete and the company giving notice to that effect the client shall be liable to indemnify the Company and pay them a sum equivalent to the aggregate of costs incurred by the Company in labour and materials, sub contracts and incidentals up to the date of the notice together with an additional ten per cent.